Shipping policy
Processing Time
Orders are processed and produced within 2 to 7 business days before they ship out. Because our items are made-to-order via Tapstitch, production time may vary slightly depending on the item type.
Orders are processed and produced within 2 to 7 business days before they ship out. Because our items are made-to-order via Tapstitch, production time may vary slightly depending on the item type.
Shipping Times and Rates
We ship worldwide using reliable air freight carriers. Delivery times begin after the processing/production phase:
We ship worldwide using reliable air freight carriers. Delivery times begin after the processing/production phase:
- Standard International/Domestic Shipping: Estimated delivery takes 5 to 15 working days.
- Shipping Rates: Calculated dynamically at checkout based on your delivery location and the weight of your items.
(Note: If you use automatic settings, avoid making manual changes to the Tapstitch shipping profiles inside your Shopify admin to prevent calculation errors).
Customs, Duties, and Taxes
Import duties, taxes, or customs fees may apply once a shipment reaches its destination country. These charges are the responsibility of the recipient and are not included in our shipping prices.
Import duties, taxes, or customs fees may apply once a shipment reaches its destination country. These charges are the responsibility of the recipient and are not included in our shipping prices.
Delayed or Lost Orders
Shipping estimates exclude local holidays or unforeseen postal delays such as customs clearance. If your package does not arrive within 20 business days of fulfillment, please contact us so we can trace the shipment.
Shipping estimates exclude local holidays or unforeseen postal delays such as customs clearance. If your package does not arrive within 20 business days of fulfillment, please contact us so we can trace the shipment.